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Marquette-Alger RESA

Our Vision

Marquette-Alger Regional Educational Services Agency endeavors to provide its constituent districts with the supports necessary to enable them to develop communities filled with learners prepared to be successful, productive and responsible citizens.

Our Mission

Marquette-Alger Regional Educational Service Agency provides educational excellence through advocacy, collaboration, and innovation.

Belief Statements

All learners deserve the opportunity to reach their potential.
Change is necessary to meet the emerging needs of learners and communities.
Collaboration and innovation are keys to success.
Communication and a healthy exchange of ideas are essential.
We must recognize, promote, and model effective education systems.

Talent Together

Talent Together seeks to provide equitable access and opportunity to the teaching profession by eliminating barriers and providing multiple levels of support to ensure candidates can complete a high-quality teacher preparation program.

We acknowledge and respect participants’ diverse identities, cultures, and traditions and create environments where participants feel a sense of belonging so that, ultimately, children across Michigan learn from a more diverse and well-prepared teacher workforce.

Beliefs

We believe that systemic barriers have limited access to the teaching profession and negatively impacted student growth and learning.
We believe that human connection and belonging are critical. By placing students’ and participants’ whole selves – rather than just their academic selves – at the center of learning, we can revolutionize teacher preparation.
We believe that teaching and learning is not a “one-size-fits-all” approach. We must grow and evolve so we can respond to the needs of our varying communities, participants, and their students.

Commitments

We commit to designing learning experiences that uncover participants’ and students’ talents and cultivate their most authentic selves.
We commit to creating flexible structures that address the differentiated needs of participants from rural, urban, and suburban communities across the state.

Front Desk Administrative Assistant

Marquette, MI

Full Time

Mid Level

POSTING DATE: August 15, 2025

POSITION SUMMARY:

First point of contact for Marquette-Alger RESA. Coordinates front-desk activities, including greeting/directing visitors, distributing correspondence, and redirecting phone calls. Provides secretarial and clerical support for the Superintendent and Human Resources. Processes applications and permit process for substitute teachers and aides. Assists with hospitality services for agency meetings and conferences, including scheduling. Portrays a positive image of the organization at all times.

QUALIFICATIONS:

Two years of related secretarial/office experience
Post-secondary experience or degree in relevant area preferred
Demonstrates the ability to:
- Exercise sound judgment, as well as be resourceful and proactive when issues arise
- Organize short and long term projects
- Establish and maintain filing systems (physical and electronic)
- Problem-solve and apply principles of logical thinking
- Accurately complete fiscal procedures (e.g., generating POs, invoicing, coding expenses)
Proficiency with software/applications including Microsoft Word, Excel, PowerPoint and Google Suite
Excellent filing and organizational skills
Strong verbal and written communication skills
Must demonstrate initiative and the ability to work independently
Professional appearance; professional and positive attitude

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Interact with the public in a positive, courteous, and professional manner via email, phone, and in person
Greet visitors and address inquiries on the phone and in person, providing basic and accurate information
Answer, screen and forward incoming phone calls; take and communicate messages when required
Act as a point-person for both internal and external customer communications with Marquette-Alger RESA staff, local district personnel, students, parents, and visitors
Organize and maintain lobby area, bulletin boards, lobby storage closet and main kitchen areas
Monitor visitor access and maintain security awareness
Schedule meeting room usage, print signs for meetings as needed, and assist with hospitality services for meetings and conferences
Program and update electronic signage in Marquette-Alger RESA lobby with current information
Process application paperwork and documentation for substitute teachers and other substitute staff
Assist prospective substitutes with completing required paperwork/process for obtaining a permit
Process fingerprint background checks for all substitute teachers and substitute paraprofessionals
Maintain substitute teacher/paraprofessional files and follow up on any fingerprint background check issues
Manage WillSub and Michigan Online Educator Certification System (MOECS) account, and communicate with NMU department of education
Compile paid substitute permit report for local schools, verify sub permits, and maintain sub database
Provide secretarial and clerical support for the Superintendent and Human Resources
Assist with maintaining up-to-date website content
Provide support for merchandise sales in lobby area, track items sold, and monitor for sufficient inventory
Receive, sort and distribute daily mail, deliveries, and faxes
Receive and complete laminating requests for Agency staff
Assist with dissemination of communications to Agency staff
Coordinate delivery of supplies and materials to local districts
Print ID badges for employees and students
Support Wellness & Culture Committee with implementation of projects and events
Provide assistance with staff meeting/retreat preparations, set-up, and clean-up
Develop and communicate schedule for local district usage of Ellison machine
Monitor inventory, order, and stock supplies for lobby area, beverage cooler and kitchen
Transfer records to other agencies as needed
Perform general administrative / clerical duties such as filing, photocopying, faxing, and creating purchase orders
Perform other duties and responsibilities as assigned

OTHER KNOWLEDGE, SKILLS, AND ABILITIES:

Demonstrated experience exercising confidentiality and sound judgment in dealing with local districts, staff, students, and operations
Ability to work on multiple projects and maintain proactive communication with stakeholders
Ability to deal with issues in a fair manner, treat diverse populations and personalities with dignity and respect, and act in a highly ethical manner
Ability to work in a fast-paced environment yet maintain flexibility in thinking and actions

SPECIAL CONDITIONS:

Perform position duties and functions while upholding confidentiality of privileged and sensitive information;
Responsible for opening and closing procedures in the front reception area
Hours: 7:30 a.m. - 4:00 p.m.

TERMS OF EMPLOYMENT: Full time position. Must have regular and reliable job attendance, performance, and the physical ability to do the job

REPORTS TO: Director of Human Resources & Communications

COMPENSATION & BENEFITS: According to Marquette-Alger RESA ESP Collective Bargaining Agreement; Starting wage rate of $19.48 - $21.74 per hour.

APPLICATION DEADLINE: 10:00 a.m. on August 25, 2025

Apply online at https://www.maresa.org/careers/

Please direct any questions to [email protected]

Marquette-Alger RESA does not discriminate on the basis of race, color, national origin, ethnicity, religion, sex (including gender identity or expression, sexual orientation, pregnancy, childbirth, or a related condition), age, height, weight, familial status, marital status, military service, veteran status, genetic information, disability, or any other legally protected basis, and prohibits unlawful discrimination, including harassment and retaliation, in any education program or activity that it operates, including in admission and employment. Marquette-Alger RESA’s Non-discrimination, Anti-Harassment, and Non-Retaliation Policy, as well as the grievance procedure for reporting concerns or complaints, are available at maresa.org/about-us/notice-of-nondiscrimination/.

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